FAQ

Default solution folder, feel free to edit or delete it.

How do I view or edit my location information?
The Marketing Dashboard contains an account summary with all of your location-specific details. After logging in, click on Account click on Edit My Lo...
Wed, 8 Apr, 2015 at 3:00 PM
How do I view my active campaigns?
After logging in to your account, click on Campaigns on the left navigation menu and then select Campaign Manager. From here you can view a list of al...
Wed, 8 Apr, 2015 at 3:11 PM
How do I view individual elements in my campaigns?
After logging in to your account, click on Campaign and then select List All Campaigns.  You can then click on the name of any campaign to open a page...
Wed, 8 Apr, 2015 at 3:14 PM
How do I know how many customers are in each campaign?
After logging in to your account, click on Campaign and then choose List All Campaigns on the navigation menu on the left. The number of individuals in each...
Wed, 8 Apr, 2015 at 3:20 PM
How does Roi get my customer data?
The Roi Marketing Portal is integrated with your location’s POS (point of sale) system, which means that all data is drawn directly from transactions at you...
Thu, 3 Jul, 2014 at 2:48 PM
How can I see an individual customer's information?
After logging in to your account, click on Contacts on the menu on the left. Select View all Contacts from the menu.  You can enter customer informati...
Wed, 8 Apr, 2015 at 3:25 PM
How is the recommended budget determined?
Each campaign’s recommended budget is determined by a combination of factors, including the number of customers in a given campaign and the number of ...
Thu, 3 Jul, 2014 at 2:56 PM
How do I make changes to my budget?
After logging in to your account, click on Campaigns and then choose Campaign Manager from the left hand navigation menu. From this screen you can edi...
Wed, 8 Apr, 2015 at 3:32 PM
How do I change my customer communication preferences?
After logging in to your account, click on Contacts in the navigation menu to the then choose view all contacts. You can then use the Filter These Con...
Wed, 8 Apr, 2015 at 3:47 PM
How can I view the marketing materials my customers have received or are scheduled to receive?
After logging in to your account, click on the Contacts tab in the banner at the top of the screen. Select either Advanced Search or View all Contacts from ...
Tue, 24 Mar, 2015 at 2:57 PM